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Phone Toll Free: 1 800 554 1426

Email: sales@basepump.com

Testimonials

Here's what some of our customers are saying about Basepump:

I live in a low-lying area and was always concerned whenever I went away, even if just for a few days. Being retired and widowed, there is always the fear of what would I do if my sump pump failed. It is such a mess and so much effort to clean it all up. I heard about Basepump from a friend and had one installed. About two months later, my sump pump died and Basepump automatically took over until I could get help to put in a new pump. I did not have to pay a plumber extra to come on a weekend or late at night because Basepump had it under control. Then we had a power failure in early February, 2002 and I was without power for two days. Basepump kept my basement dry while my neighbors were bailing. It was the best money I ever spent.

Elda B., Retired, Homeowner
Amherst, NY

 

Just an FYI.
You may know that we have had major storms in the Dallas area over the last 2 days and our home has been without power for 36 hours and taken a lot of rain.  Crawl space and foundation has taken on no water thanks to your pump. 
Thanks


John C. Account Executive
Dallas, TX

About three years ago, we had just finished moving into our new home and our sump pump failed, flooding our new basement with several inches of water. The plumber came over and just kicked the pump over a bit and it came on. The float had stuck and caused it to fail! Shortly after that, we heard of Basepump and had one installed. On February 1, 2002, our area was hit with a strange weather pattern which caused widespread power outages. I got up early, grabbed a flashlight, and went to inspect the basement. Basepump was already in action, removing the water automatically. I smiled and went back to bed, knowing that Basepump was on the job. Thank you Base Products for making a great product.

Dan J., Attorney
Amherst, NY

 

Basepump is the best water powered system I've ever seen. You have thought of everything! It's strong and reliable, installs easily, and the only maintenance I tell my customers is to lift the float once or twice a year to flush it out and verify readiness. Period. As a plumber I have installed a bunch of them and in my opinion, there simply is no comparison to any other water powered system. In fact, I have received calls afterwards to tell me that it had gone on and kept the basement perfectly dry during a pump failure. It's nice to hear a customer praise a product I recommended and installed.

Dave K., Plumber 
Buffalo, NY

 

Basepump works great. I truly appreciate your fine customer service department. I would highly recommend your company to anyone needing a backup sump pump system.

Doug C., Homeowner
Plainville, IN

 

We finally installed the pump bought in May, 2002. Our primary pump passed away from too much pumping over three years. The Basepump took over and did a fantastic job of keeping our finished basement DRY! I am amazed at the power this little pump has.

No longer will we have to worry about not being home to start the generator if the power fails or worry about the battery in our old backup pump.

Bob B., Homeowner
Sterling, MA

 

With our ice storm this weekend (April 5-7, 2003) you may see sales in the Syracuse, NY
area go up -- my Basepump weathered the storm for 24 hours pumping about once every 10 minutes. It was a great feeling! Everybody now wants to know where I bought my pump and I'm telling them!

Thanks again for your great product.

Thanks,
Tom C., Homeowner
Syracuse, NY

 

Thank you so-o-o-o-o-o-o much!! Our power was out April 5-7, 2003 for almost 3 days. We were cold and in the dark, but didn't have to worry about flooding our basement because of Basepump. The pump kicked on a lot! I told lots of people about it. Heard that some people had battery backup pumps, and that the batteries were overworked and dying.

God Bless,

John V., Computer Programmer
Rochester, NY

Here's what some of our customers are saying about Hydropump:

My buddy and I installed the Hydropump unit yesterday.  We were both impressed with the unit and the fact that everything we needed came with the kit.  What a smooth installation.

Although a little more expensive than Home Depot models, this is such a more advanced system with many advantages.
Glad to have the peace of mind that comes with the Hydropump!

Glen G., Homeowner, Maryland

 

Received my shipment on 12/3/2004. Installed the Hydropump battery back up sump
pump today 12/9/2004. Had no problem with the installation of the unit.
Working fine. It was nice to receive a package that was complete with
all parts needed and good instructions, easy to follow. Was a pleasure
doing business with you.

Thanks again,

Robert P., Homeowner, New York

 

 

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