Customer
Satisfaction Guarantee and Two Year Limited Warranty
Within
30 days of purchase, if you are not completely satisfied with your new
Hydropump, Base
Products Corporation (The Company) will refund your money, in
full, excluding shipping charges, as long as product is returned in
its original packaging, unused, un-installed, and in re-salable
condition, shipping pre-paid. Please contact the dealer where you
purchased your pump to obtain refund. If purchased directly from Base
Products, you must call our Customer Satisfaction Department at
1-800-554-1426 to receive return authorization or to receive Technical
Assistance. Please give your name, address, phone number, purchase
date, and installation address.
The Company warrants this Battery Powered Backup Sump Pump
against defects in material and workmanship for TWO YEARS
from the date of the shipment. In the event of any defect in the pump
unit within the warranty period, The Company will, at its option,
replace or recondition the product without charge providing the
product is returned, prepaid to our offices in Buffalo,
New York. This shall constitute the exclusive remedy for any alleged defect.
The Company shall not be responsible for any incidental, indirect,
contingent, or consequential damages, including, without limitation,
damages or other costs resulting from labor charges, delays, loss of
use, revenue or profit, vandalism, negligence, fouling caused by
foreign material, damage from peculiar water conditions, chemicals,
electrical problems, or other circumstances over which The Company has
no control. The Company makes no other warranties, express or implied,
except as provided in this limited warranty. This warranty becomes
void by any misapplication, misuse, abuse, or improper installation of
the product. This warranty gives you specific legal rights and you may
also have other rights which may vary from state to state. Warranty is
applicable in the
USA
and
Canada
only.
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